Social Security Privatization Isn’t Dead
You might remember the Bush Administration suffered a defeat inside their make an effort to privatize Social Security. After this project failed as a result of public outcry, the target of Bush’s presidency moved back to the war in Iraq. This defeat doesn’t mean the Republican efforts to outsource Social Security are completed, not with a long shot. The initiative to privatize Social Security, which is section of the “Contract with America” to reduce government, has moved from a political strategy to a slanderous make an effort to discredit the agency and swing public opinion in favor of privatization.This will be performed by eroding the agency from within. They are discrediting Social Security’s front line workers to make the agency look incapable of fulfilling its charter. Social Security’s front line personnel come in two varieties: service representatives you meet in the local area office, and Tele-Service representatives you speak with when you call the national 800 number. These front line employees are unionized under the American Federation of Government Employees (AFGE). After the Bush Administration’s effort to privatize Social Security failed, the Administration took significant steps to control AFGE’s power to represent its people. Social Security employees got a commitment that prevents the nation from representing its people because it has in the past.The Bush Administration is employing a “pay-for-performance” assessment policy for Social Security employees and a subjective call tracking effort that’s led to the unprecedented attrition of Social Security employees. Social Security’s 800 number representatives are checked by members of administration following subjective guidelines for quality this checking will be enforced with a record number of staff insides at the nation’s Tele-Service Centers. Personnel are being suspended for infractions including their “tone of voice” to what is being called “rude and discourteous behavior.”This may appear simple to the casual observer nevertheless, with no clear guidelines for Service reps and without considering the situation of the calls being taken, the one to five day insides being passed are obviously designed to drive the worker attrition to recent levels that call centers in the private sector would shudder at. The unprecedented levels of employee turnover has triggered the cost of their training an obvious waste of your tax dollars.Other initiatives designed to travel Social Security employees out certainly are a mandatory four second limit on each contact and a choosing spree of new employees. If an employee is unable to solve the caller’s difficulty within four minutes they’re needed to place the caller on hold and seek assistance from their supervisor. Just how can a four minute limit on calls serve the very best interests of the general public? On top of this employee malicious work setting, the company is threatening its employees with work furloughs where each employee could have obligatory unpaid time off each month. These furloughs are made to make the agency look incapable of managing its budget and further drive worker attrition, all in an attempt to sway public opinion in favor of personal Social Security. Social Security’s front line workers provide the public day in and day out they deserve better treatment than this.
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