What You Should Know About Mobile Marketing

Jun 15, 2012 by Perlaf93

Along with mobile marketing and using social media to promote your business, you need to have some official company guidelines, as far as conduct goes on those social media sites. The social media and mobile are the face of your business, as much as any website or advertisement, so have a policy to define how team members should act and engage your customers.

A useful mobile marketing tip is to always offer subscribers a small reward or incentive for joining your mobile number list. By providing a token of your gratitude, you will be able to gain a greater number of willing participants for your publicity campaign, and will build invaluable goodwill and brand loyalty.

Take the time needed to learn how social media works, and how mobile marketing works right along with it. You need to do your research or extract the knowledge from those who already have it. Hire someone if you need to and it will pay off in the long run.

Try conducting an usability test prior to actually launching your mobile ad campaign to make sure it goes smoothly! Send the ad in a small test circle to include yourself and trusted friends or family. Ask for the honest input of everyone and ask yourself if you like the ad and would be persuaded by it!

Send mobile messages out at different times of the day. Find out which time of the day gets the best response. Since you are sending messages to people with different lifestyles, some people may be getting to work or going to sleep when you send your messages. By timing your messages right, you increase your chances of success.

Do not make mobile marketing a goal. You will not be successful if you rely only on this kind of marketing. You should approach mobile marketing as a way of communicating with your audience, among other techniques of marketing. This method might be more appropriate for a certain group of customers.

Keep mobile marketing to regular business hours or your customers will think their receiving spam mail. Marketing customers at inconvenient times will cause them to delete the message and ignore future emails. Unless it’s vital for a specific target audience send your emails at normal business hours.

Make sure your mobile marketing has a clear path to unsubscribing. There are legal ramifications to not having an apparent opt-out on every single piece of mobile and digital marketing, so develop your opt-out system at the same time that you are developing your subscription system. Each system handles this differently, but opt-outs can be done by clicking a hyperlink or by texting a word like ‘unsubscribe’ to a mobile short code.

Send relevant messages. Texts interrupt whatever your customers are doing, so send them urgent, relevant information such as “online bidding starts in 15 minutes”. Don’t repeat the email you have already sent. If you have nothing, or nothing urgent to say don’t send a text. Use emails to provide general information.

Consider using a special offer or a discount code as your mobile ad campaign. By doing this, cell phone users who view and interact with your ad will feel like they are being rewarded for doing so. This will entice users to visit your shop or website in order to redeem their reward.

Do not send unreasonable amounts of text messages to personal phones. Mobiles are very personal and many people do not appreciate being overwhelmed with marketing messages. Try to limit the number of messages to as few as possible so as to maintain a high level of satisfaction with your customer.

There is so much to consider when taking your business to the mobile marketing arena and so much at stake. Hopefully this article has shed some light on the process and given you some smart tips on how to give your business the right exposure using mobile marketing while avoiding some of the mistakes that could really cost you!

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